VoIP Products

Overview of the FirmOS Softphone

Features

  • Dial and speak directly from the application
  • Five configurable speed dial buttons
  • Work with two calls simultaneously
  • Transfer calls with "Drag and Drop"
  • Transfer calls to phonebook entries, speed dial buttons or to another call in progress
  • Pickup ringing calls for a group
  • Control your SIP hardware telephone in CTI 'Click to Dial' Mode.
  • Video Calls in H.263+ QCIF and CIF resolution
  • Lists of calls received and missed, and numbers dialed from the application
  • Searchable and configurable phonebooks
  • Local user phonebook, domain phonebook and corporate directory (company phonebook)
  • Number normalization and display names from the phonebook
  • Dialing numbers from MS Outlook (TAPI)
  • Integration of CRM systems (TAPI)
  • Dialing numbers from Windows applications using a configurable system hotkey
  • Integrated voicebox (Message Waiting Indication)
  • Feature codes to control your telephony configuration
  • Send e-mails
  • Do Not Disturb (DND) function
  • Hands-free mode with loudspeaker
  • Mute mode for the microphone
  • Call recording on your local PC
  • Support for DTMF (Dual Tone Multiple Frequency) transfer in established calls
  • Zero touch audio configuration
  • Choice of skins and ringtones
  • UTF-8 support in phonebook entries and displayname
  • Enhance security with support of SRTP / TLS
  • Dynamic network adapter and IP changes
  • Branding of the application for telephony system providers
  • Enhanced Presence Status information
  • Feature Panel for displaying and setting different call forwardings and CLIR
  • Ad Hoc Conference
  • Visual Unified Message Box
  • Call Completion on busy or unreachable subscribers

* (some of these features are not available on all telephone systems)

Partially or fully supported RFC standards

RFC 3261 SIP: Session Initiation Protocol
RFC 2976 The SIP INFO Method
RFC 3262 Reliability of Provisional Responses in the Session Initiation Protocol (SIP)
RFC 3263 Session Initiation Protocol (SIP): Locating SIP Servers
RFC 3264 An Offer/Answer Model with Session Description Protocol (SDP)
RFC 3265 Session Initiation Protocol (SIP)-Specific Event Notification
RFC 4028 Session Timers in the Session Initiation Protocol (SIP)
RFC 2915 The Naming Authority Pointer (NAPTR) DNS Resource Record
RFC 3515 The Session Initiation Protocol (SIP) Refer Method
RFC 2327 SDP: Session Description Protocol
RFC 3323 A Privacy Mechanism for the Session Initiation Protocol (SIP)
RFC 3326 The Reason Header Field for the Session Initiation Protocol (SIP)
RFC 3428 Session Initiation Protocol (SIP) Extension for Instant Messaging
RFC 3581 An Extension to the Session Initiation Protocol (SIP) for Symmetric Response Routing
RFC 3842 A Message Summary and Message Waiting Indication Event Package for the Session Initiation Protocol (SIP)
RFC 3856 A Presence Event Package for the Session Initiation Protocol (SIP)
RFC 3891 The Session Initiation Protocol (SIP) “Replaces” Header
RFC 3892 The Session Initiation Protocol (SIP) Referred-By Mechanism
RFC 4244 An Extension to the Session Initiation Protocol (SIP) for Request History Information
RFC 3420 Internet Media Type message/sipfrag
RFC 4235 An INVITE-Initiated Dialog Event Package for the Session Initiation Protocol (SIP)
RFC 3711 The Secure Real-time Transport Protocol (SRTP)
RFC 4568 Session Description Protocol (SDP) Security Descriptions for Media Streams
RFC 4629 RTP Payload Format for ITU-T Rec. H.263 Video